We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services.
- Information We Collect
- Personal Information: Name, contact number, email address, and government-issued ID details during booking or check-in.
- Payment Details: Credit/debit card information or bank details for transaction purposes.
- Usage Data: Information about your interaction with our website or booking platform (IP address, browser type, etc.).
- How We Use Your Information
- To process and confirm your booking.
- To contact you regarding your stay or any issues related to your booking.
- To improve our services and personalize your experience.
- For legal compliance and dispute resolution.
- Data Sharing
- Third-Party Services: We may share your data with trusted service providers (e.g., payment gateways) for booking and payment processing.
- Legal Requirements: We may disclose your information if required by law or in response to legal proceedings.
- Business Transfers: In case of a merger, sale, or restructuring, your data may be transferred to the new entity.
- Data Security
- We use industry-standard measures to protect your information from unauthorized access, disclosure, or misuse.
- While we strive to secure your data, no method of transmission or storage is 100% secure.
- Cookies and Tracking
- Our website may use cookies to enhance user experience and gather analytical data.
- You can control cookie preferences through your browser settings.
- Your Rights
- You have the right to access, update, or delete your personal information by contacting us.
- You may opt out of marketing communications at any time.
- Data Retention
- We retain your data only as long as necessary for booking purposes, legal compliance, or as otherwise required.
- Third-Party Links
- Our website may contain links to third-party sites. We are not responsible for the privacy practices of these websites.
- Changes to this Policy
- We may update this policy from time to time. Any changes will be posted on our website with the updated date.
- Contact Us